These Terms of Service (“Terms”) govern your use of OneBillShop’s services. By contacting us or using our services, you agree to these Terms.
1. Our Role
OneBillShop is an authorized GEICO customer support partner, providing assistance with:
- Insurance bill payment support
- New policy setup (auto, home, renters, etc.)
- Policy information and account support
We work in partnership with GEICO Insurance Company but operate as a separate legal entity. All services are provided under GEICO authorization, and we do not act as GEICO itself.
2. Service Limitations
- We process payments and requests based on the information you provide.
- We are not responsible for delays or errors caused by inaccurate or incomplete information.
- Service availability may be affected by GEICO’s systems, policies, or operational procedures.
- We reserve the right to refuse service in cases of suspected fraud or non-compliance with GEICO guidelines.
3. Fees
- Any applicable service fees will be disclosed upfront before processing your request.
- Payments for services are voluntary and agreed upon prior to processing.
4. Liability
OneBillShop is not liable for:
- Errors resulting from incorrect customer information
- Service interruptions due to network or third-party system issues
- Losses beyond the amount paid for services
- Any indirect, incidental, or consequential damages
By using our services, you acknowledge and accept these limitations.
5. Privacy & Data Security
- All personal and policy information is handled securely and confidentially.
- We comply with applicable privacy laws and maintain industry-standard security measures.
- For more details, see our Privacy Policy.
6. Changes to Terms
- OneBillShop may update these Terms at any time.
- Updates will be posted on this page with the “Last Updated” date changed accordingly.
- Your continued use of our services constitutes acceptance of the updated Terms.