OneBillShop (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our services.
Information We Collect
We may collect the following information when you contact us or use our services:
- Personal Details: Name, phone number, email, address
- Policy Information: Policy numbers, insurance type, coverage details
- Payment Information: Credit/debit card details, bank information (if applicable)
- Call Recordings: For quality assurance and compliance purposes
- Other Information: Any information voluntarily provided to assist with your requests
How We Use Your Information
We use the information you provide to:
- Process insurance bill payments
- Assist with new policy setup and account inquiries
- Verify your identity
- Improve customer service and support
- Maintain accurate transaction and service records
- Comply with legal, regulatory, and GEICO authorization requirements
Sharing Your Information
As an authorized GEICO customer support partner, we may share your information with:
- GEICO Insurance Company – for payment processing and policy services
- Payment Processors and Financial Institutions – to securely process payments
- Law Enforcement or Regulatory Authorities – when required by law
We do not sell, rent, or trade your personal information to third parties.
Data Security
We use industry-standard security measures to protect your personal information, including:
- Encryption for sensitive data
- Secure servers and databases
- Access controls and internal protocols
Your Rights
You have the right to:
- Access and request a copy of your personal data
- Correct or update inaccurate information
- Request deletion of your data (subject to legal and regulatory requirements)
- Withdraw consent for certain uses of your information
To exercise these rights, please contact us at: [onebillshopllcads@gmail.com]
Legal Disclaimer
OneBillShop is an authorized GEICO customer support partner, providing assistance with bill payments, new policies, and general account services. GEICO® is a registered trademark of Government Employees Insurance Company. We are not GEICO but operate fully under GEICO authorization.